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SpacerCustomer Service /  Returns

Returns:

Our shipping and mailing address is:

    Widget Supply Inc.
    1131 S Commercial Way SE
    Albany OR 97322

Please be sure to include a note with the return items to let us know if you want a refund of the purchase price or an exchange.

Note: International buyers are responsible for any duty or border charges.

Non-Defective Returns:

  • Items must be received by us within 30 calendar days of customer delivery.
  • Items must be in original, as shipped, condition; including unopened packaging if applicable.
  • Shipping and handling is not refundable.
  • For orders with quantity or shipping discounts, the original order will be recalculated, which may result in a lower discount on the items not returned or loss of shipping discount.
  • Unless specifically authorized by us, we will not pay return shipping.
  • Exchanges will incur shipping costs.
  • It is recommended that the package be returned to us insured by the carrier. Items lost or damaged during return shipping will not be refunded or replaced.
  • Refused unopened returned shipments are subject to a 25% restocking fee plus any return shipping costs.
  • Closeout Items are sold "as is." Returns are not allowed on closeout items.

Defective Returns:

  • Unless stated otherwise below, defective items may be returned for exchange only and may incur shipping charges.
  • Shipping and handling is not refundable.
  • Unless specifically authorized by us, we will not pay return shipping.
  • Special orders may only be returned for functional defects. We must be notified within 3 days of receipt.
  • Items must be received by us within 30 calendar days of customer delivery.
  • It is recommended that the package be returned to us insured by the carrier. Items lost or damaged during return shipping will not be refunded or replaced.
  • Closeout Items are sold "as is." Returns are not allowed on closeout items.

Donegan Optical: Defective Donegan Optical items must be returned to Donegan Optical for repair/replacement.

Phone:  913-492-2500

Donegan Optical
PO Box 14308
15549 West 108th Street
Lenexa, Kansas 66285-4308

Elmers / X-ACTO:  Defective Elmers and X-ACTO items must be returned to Elmer's for repair/replacement.

Phone:  1-800-879-4868

Link to X-ACTO Customer Service

Elmer's Products, Inc.
1 Easton Oval
Columbus, Ohio 43219

Excel Hobby Blades Corp.:  Defective Excel items must be returned to Excel for repair/replacement.

Phone:  1-800-228-4344

eMail:  mail@excelhobbyblades.com

Excel Hobby Blades Corp.
481 Getty Ave.
Paterson, NJ 07512

Fiskars:  Defective Fiskars items must be returned to Fiskars for repair/replacement.

Phone:  1-866-348-5661

E-Mail: socconsumeraffairs@fiskars.com

FISKARS BRANDS, INC.
School, Office & Craft
2537 Daniels Street
Madison, WI 53718 USA



We try to keep photos and descriptions current. Slight differences in packaging, color, design, or size occasionally occur due to manufacturer changes. Images are not actual size. All measurements are approximate.

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Business Hours: 9:00am to 4:30pm PST, Monday through Friday
Telephone: (541) 926-1003
Fax: (541) 926-1350

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Bulk means the item is not in retail packaging, but loose or in a plastic bag.
Unless stated otherwise, products are purchased individually and may be bulk packaged.

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Dremel is a registered trademark of the Robert Bosch Tool Corporation.