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SpacerCustomer Service /  Returns

Returns:

Our shipping and mailing address is:

    Widget Supply Inc.
    1131 S Commercial Way SE
    Albany OR 97322

Please be sure to include a note with the return items to let us know if you want a refund of the purchase price or an exchange.

  • Items must be received by us within 30 calendar days of customer delivery.
  • Items must be in original, as shipped, condition; including unopened packaging if applicable.
  • Shipping and handling is not refundable.
  • For orders with quantity or shipping discounts, the original order will be recalculated, which may result in a lower discount on the items not returned or loss of shipping discount.
  • Unless specifically authorized by us, we will not pay return shipping.
  • Exchanges will incur shipping costs.
  • It is recommended that the package be returned to us insured by the carrier. Items lost or damaged during return shipping will not be refunded or replaced.
  • Refused unopenned returned shipments are subject to a 25% restocking fee plus any return shipping costs.

Exemptions:

  • Special orders may only be returned for functional defects. We must be notified within 3 days of receipt.
  • Closeout Items are sold "as is." Returns are not allowed on closeout items.

Donegan Optical: Defective Donegan Optical items must be returned to Donegan Optical for repair/replacement.

  • Phone:  913-492-2500
  • Donegan Optical
    PO Box 14308
    15549 West 108th Street
    Lenexa, Kansas 66285-4308

Elmers / X-ACTO:  Defective Elmers and X-ACTO items must be returned to Elmer's for repair/replacement.

Excel Hobby Blades Corp.:  Defective Excel items must be returned to Excel for repair/replacement.

Fiskars:  Defective Fiskars items must be returned to Fiskars for repair/replacement.


SpacerCustomer Service /  Returns
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Bulk means the item is not in retail packaging, but loose or in a plastic bag.
Unless stated otherwise, products are purchased individually and may be bulk packaged.
All measurements are approximate.
Images are not actual size. Item and/or packaging may vary from photo.

We reserve the right to limit sales quantities or cancel orders.

Copyright © 1994-2007, Widget Supply

Dremel is a registered trademark of the Robert Bosch Tool Corporation.