Most orders are shipped the same or next business day after the payment is processed. If there is any problem with your order, we will notify you via email.

All orders to the 48 states should be eligible for a S&H option of $6.99 or less.

FREE Shipping Offer - All US Addresses
  • Offer is effective when the item total is over $35
  • "FREE" option must be selected during checkout
  • Available to all US addresses, including: AA, AE, AP, Alaska, Guam, Hawaii, Puerto Rico, and Virgin Islands
  • Both mailing and physical addresses are required
  • We choose the shipping method
  • Offer may be retracted or changed at any time without notice
  • Offer does not apply to previously shipped orders

US MAIL to US Addresses:

  • First Class Mail - $2.99 up to 6 ounces and $3.99 for 6 to 13 ounces
  • Priority Mail - Over 13 ounces, rates are calculated from the USPS web site using the estimated shipping weight and delivery location. The average delivery time for Priority mail is 2 - 3 days

Details & Restrictions:
  • USPS packages are shipped with delivery confirmation; except APO/FPO addresses
  • Delivery Confirmation is proof of delivery
  • A specific delivery time cannot be guaranteed
  • Delivery times are estimated using statements from the USPS
  • Applied rates are for the original shipment only
  • Subsequent shipments for an order will be by the least expensive method
  • Shipping and Handling are not refundable
  • Claims of undelivered packages or missing items must be made within 30 days of shipment
  • Combine orders or add items by telephone before shipment of original order
  • We reserve the right to limit sales quantities in cases of errors
  • We reserve the right to cancel any order, at any time, for any reason
US Time in Transit Map

United Parcel Service UPS

UPS Ground Estimated UPS Ground Delivery times from date of shipment using business days; weekends and holidays are excluded.
US Time in Transit Map

Expedited UPS
  • Most expedited UPS orders received by 1pm PST ship the same day
  • Shipment to cardholder billing address only
  • Monday through Friday delivery only; excluding holidays
  • UPS 3 Day Select - Delivery by end of the 3rd business day after shipment, where available
  • UPS 2 Day Air - Delivery by end of the 2nd business day after shipment, where available
  • UPS Next Day Air Saver - Delivery by end of the next business day after shipment, where available
  • UPS Next Day Air - Delivery by noon of the next business day after shipment, where available

Billing Your UPS Account
  • Choosing your "UPS Account" and entering your UPS Account information means UPS will charge shipping rates to your business UPS Account
  • You accept responsibility for all shipping costs, fees and surcharges; including those for address correction fees, missing or invalid account numbers and refusal to pay shipping after delivery
  • Any fees and surcharges incurred after delivery will be applied to the credit credit used to place the order
  • Billing your UPS account is allowed for credit card orders only
  • Orders are shipped to cardholder billing address only

UPS Details & Restrictions:
  • Rates are calculated through the UPS server using the estimated shipping weight and delivery location
  • UPS guarantees delivery within the stated time, excluding weekends, holidays, and unforeseen events such as severe weather
  • Shipping address must be complete and correct
  • Any claims of late delivery or missing items must be made within 7 business days after the guaranteed delivery deadline
  • Only available to the contiguous 48 states
  • Insured and tracked
  • Tracking information is emailed upon shipment for orders with a valid email address
  • Delivery times are given by UPS and financial liablility of any delivery guarantees lies with UPS
  • Rates are for the original shipment only
  • Any subsequent shipments for an order will be by the least expensive method
  • Shipping and Handling are not refundable
  • Combine orders or add items by telephone before shipment of original order
  • We reserve the right to limit sales quantities in cases of errors
  • We reserve the right to cancel any order, at any time, for any reason

International Orders

  • Shipments to: Aruba, Australia, Austria, Bahamas, Barbados, Belarus, Belgium, Belize, Bermuda, Brazil, Canada, Czech Republic, China, Croatia, Cyprus, Denmark, Faroe Islands, Finland, France, Germany, Greece, Greenland, Grenada, Hong Kong, Hungary, Iceland, Ireland, Israel, Italy, Japan, Luxembourg, Mexico, Netherlands, New Zealand, Norway, Poland, Portugal, Romania, Serbia, Singapore, Slovakia, Spain, Saint Kitts, Sweden, Switzerland, Taiwan, Thailand, United Kingdom
  • Other countries considered on a case by case basis
  • No Shipments to: Africa, Argentina, Chile, Estonia, Fiji, Kuwait, South Korea, Malaysia, Malta, Panama, Turkey, or Venezuela

Payments

  • Due to higher risks, international orders cannot be more than $100, before S&H for first orders
  • Payment in US dollars by credit card or Paypal only
  • Shipped to the credit card or Paypal account holders address only

Shipping

  • International orders are shipped two or three times per week
  • Actual purchase price is listed on the customs form
  • Merchandise will not illegally be marked as a gift
  • The customer is responsible for any duties, taxes, fees, etc.
  • Delivery times vary and are not guaranteed
  • Estimations of delivery times are based solely on statements from the USPS
  • Shipping and Handling are not refundable
  • Due to the higher costs of international shipping, there is no warranty, guarantee or replacement for damaged, defective, missing or incorrect items
  • Items are visually checked, packaged carefully and contents are double checked before shipping
  • Return shipping will not be paid by us for any reason
  • Multiple orders cannot be combined for shipment after they are placed
  • We reserve the right to limit sales quantities in cases of errors
  • We reserve the right to cancel any order, at any time, for any reason

Returns:

Our shipping and mailing address is:

    Widget Supply Inc.
    1131 S Commercial Way SE
    Albany OR 97322

  • We do not issue RMA numbers
  • Include your order number
  • Note a reason for the return or exchange
  • International customers are responsible for any duty or border charges due on returns

Holiday Returns or Exchanges:

  • Items purchased between November 1st and December 31st can be returned until January 31st
  • All other non-defective or defective return policies apply

Non-Defective Returns or Exchanges:

  • Accepted within 30 calendar days of customer delivery
  • Unused Items and unopened manufacturer packaging if applicable
  • Shipping and handling is not refundable
  • Partial return of items with quantity discounts - The order is recalculated and may result in lower or lost quantity discount
  • Free or Flat Rate Shipping - The order is recalculated and the actual shipping cost of the original shipment is deducted from the refund or exchange credit
  • Unless specifically authorized by us, we will not pay return shipping
  • Exchanges will incur shipping costs
  • Return packages should be insured by the carrier
  • Items lost or damaged during return shipping will not be refunded or replaced by us
  • Refused, unopened, or returned by the carrier for any reason - refunds are subject to a 25% restocking fee plus any return shipping costs
  • Closeout Items are sold "as is" and returns are not allowed

Defective Returns:

  • Accepted within 30 calendar days of customer delivery
  • Items with a manufacturers warranty must be warrantied through the manufacturer
  • Defective items may be returned for exchange only
  • Shipping and handling is not refundable
  • Unless specifically authorized by us, we will not pay return shipping
  • Return packages should be insured by the carrier
  • Items lost or damaged during return shipping will not be refunded or replaced by us
  • Anything not listed as part of the item cannot be considered defective (packaging, pouches, etc)
  • Special orders may only be returned for functional defects and we must be notified within 3 days of receipt
  • Closeout Items are sold "as is" and returns are not allowed

Donegan Optical: Defective Donegan Optical items must be returned to Donegan Optical for repair/replacement.

Phone:  913-492-2500

Donegan Optical
PO Box 14308
15549 West 108th Street
Lenexa, Kansas 66285-4308

Elmers / X-ACTO:  Defective Elmers and X-ACTO items must be returned to Elmer's for repair/replacement.

Phone:  1-800-879-4868
Link to X-ACTO Customer Service

Elmer's Products, Inc.
1 Easton Oval
Columbus, Ohio 43219

Excel Hobby Blades Corp: Defective Excel items must be returned to Excel for repair/replacement.

Phone:  1-800-228-4344
eMail:  mail@excelhobbyblades.com

Excel Hobby Blades Corp.
481 Getty Ave.
Paterson, NJ 07512

Fiskars:  Defective Fiskars items must be returned to Fiskars for repair/replacement.

Phone:  1-866-348-5661
E-Mail: warranty@fiskars.com

FISKARS BRANDS, INC.
School, Office & Craft
2537 Daniels Street
Madison, WI 53718 USA